Terms of use

These terms of use ("Terms") govern your use of Jetstar Asia Airways Pte Ltd web site, jetstarasia.com, jetstar.com and any linked pages ("web site"). Your use of this web site will mean you accept these Terms.

Definitions

The following definitions shall apply throughout unless otherwise stated:-

* "Jetstar" or "Jetstar Asia": Jetstar Asia Airways Private Limited and Valuair Limited
* "Terms": Terms of use
* "web site": jetstarasia.com, valuair.com, jetstar.com and any related linked pages or domains

These Terms govern your use of the Jetstar Asia web site. Your use of this web site will mean you accept these Terms.

Intellectual Property Rights

The material contained on this web site is protected by copyright. You may use this web site only for your personal and non-commercial purposes. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute the material on this web site, or create any other material using material on this web site, without obtaining the prior written consent of Jetstar Asia Airways or Jetstar Airways.

Trade marks (whether registered or unregistered) and logos must not be used or modified in any way without obtaining the prior written consent of Jetstar Asia Airways or Jetstar Airways.

The web site, products, technology and processes contained in this web site may be the subject of other intellectual property rights owned by Jetstar Asia Airways or Jetstar Airways or by third parties. No licence is granted in respect of those intellectual property rights other than as set out in these Terms. Your use of this web site must not in any way infringe the intellectual property rights of any person.

Email, Fax and other forms of Electronic Communication

When you have requested for the itinerary or other flight-related documents to be sent to you by email, fax or other forms of electronic communication (including mobile messages), failure to receive it does not constitute an unsuccessful booking. A booking is deemed successful and complete after payment has been made and approved. In the event of any dispute, the booking in the Jetstar Asia database is the primary record of carriage, and will prevail.

Jetstar is not responsible for the delivery of any electronic communication. If you have any queries regarding your booking, please contact Telephone Reservations or your travel agent.

External Sites

This web site may contain links to, or frame, web sites of third parties ("external sites"). Jetstar Asia Airways or Jetstar Airways is not required to maintain or update the links.

Links to, or framing of, external sites should not be construed as any endorsement, approval, recommendation or preference by Jetstar Asia Airways or Jetstar Airways of the owners or operators of the external sites, or for any information, products or services referred to on the external sites unless expressly indicated on this web site.

Jetstar Asia Airways or Jetstar Airways makes no warranties and accepts no liability in relation to material contained on external sites.

Security

When you book flights, a secure server is used. Secure Server Layer (SSL) encrypts the information you send through this web site. Jetstar Asia Airways or Jetstar Airways makes no warranty in respect of the strength or effectiveness of that encryption and Jetstar Asia Airways or Jetstar Airways is not responsible for events arising from unauthorised access of the information you provide.

Cookies

Cookies are small pieces of data stored on the web browser on your computer. Any web server (including this one) may:

  • Store one or more cookies in your browser;
  • Request your browser to transmit this data back to the web server; or
  • Request your browser to transmit a cookie that has been stored on your browser by another site within the same internet domain. For example, all servers in the domain jetstar.com may retrieve a cookie set by the web server jetstar.com
  • This web site may store cookies on your web browser in order to improve service for you on your subsequent visits to this web site.

By using cookies, web sites can track information about visitors' use of the site and provide customised content. Most web browsers can be configured to notify the user when a cookie is received, allowing you to either accept or reject it. You may also inspect the cookies stored by your web browser and remove any that you do not want.

If you disable the use of cookies on your web browser or remove or reject specific cookies from this web site or linked sites, then you may not be able to gain access to all the content and facilities of this web site.

Disclaimers and Limitation of Liability

Except where to do so would cause any part of these Terms to be illegal, void or unenforceable, Jetstar Asia Airways or Jetstar Airways:

  • Excludes all conditions and warranties implied into these Terms;
  • To the fullest extent permitted by applicable law, is not liable to you or anyone else for any loss or damage, however caused (including negligence), which may be directly or indirectly suffered, in connection with use of this web site; and
  • Excludes liability (whether that liability arises under contract, tort (including negligence) or statute) for any special, indirect or consequential loss or damage (including without limitation loss of revenue and loss of, or damage to, data) suffered or incurred in connection with this web site.
  • Without limiting the general disclaimer, Jetstar Asia Airways or Jetstar Airways:
    • Makes no warranty as to the completeness or accuracy of any material or as to its merchantability or fitness for a particular purpose. Jetstar Asia Airways or Jetstar Airways is not liable to you or anyone else if errors occur in the information on this web site or if that information is not up-to-date;
    • Will not be liable for disruptions to this web site; and
    • Is not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this web site or an external site. You must take your own precautions to ensure that whatever you select for use from this web site is free of viruses or anything else that may interfere with or damage the operation of your computer systems.

Linking to jetstarasia.com or jetstar.com

You must not link to this site without obtaining the prior written approval of Jetstar Asia Airways or Jetstar Airways. Use of any automated screen capture or screen scraping technologies to obtain information from this site without the prior written approval of Jetstar Asia Airways or Jetstar Airways may be an infringement of Jetstar Asia Airways or Jetstar Airways' intellectual property rights.

The carriage of passengers, baggage and cargo by air is subject to the Conditions of Carriage and Regulations of the relevant carrier.